How We Start Your Project Discussion

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We Walk the Extra Mile to Make Customer Onboarding Effortless

Effective onboarding begins with alignment. Before timelines are discussed, we clarify expectations. That early clarity anchors the engagement inside our project delivery approach, reducing friction later in execution.

Initial conversations focus on a clear project scope definition, so both sides understand what success looks like before development begins. From there, the collaboration moves forward with measurable direction instead of assumptions.

Customer Onboarding Steps, Simplified at IndianAppDevelopers

Reach out to us

We bring you multiple easily accessible channels to reach out to us irrespective of your location and time zone.

  • Ping us on live chat: Want to get more details about our services? Want to figure out how a particular solution can help your business? Just drop a message in the live chat box of our website and expect a response in less than 15 seconds.
  • Click on any of the CTA buttons or contact buttons on our website and you can expect a response in a maximum of 2 hours.
  • Shoot an email message to contact@indianappdevelopers.com and we will respond within a few hours.
  • For the fastest response, call our onboarding support team at USA: +1 714 759 4713 or India: +91 9428807020 on all workdays. Our support team is available for live calls round the clock across time zones.

Schedule Project Discussion

As soon as you drop us a message, our support team will reach out to you to schedule a discussion as per your convenience and time zone preference. Before going to the call we equip ourselves with all the publicly available information about your company so that we can relate your queries to your business dynamics. In the first call, we focus on knowing your queries in detail and relating them to our capabilities.

Sign an NDA

For every development project, we make it mandatory to sign a Non-Disclosure Agreement (NDA) to ensure full-proof legal protection and a safeguard for sensitive business information. Based on the legal requirements of your region and preferences, we are open to signing an NDA even before the initial project discussion.

Follow-up Call 

Based on the initial discussion, we will come up with a detailed plan for the project. In most cases, our plan includes details corresponding to a legible prototype, an MVP, subsequent milestones, and their corresponding timeframes. We bring you a detailed presentation covering every nook and corner of the project including requirements, tech stack, resources, scope, milestones, timelines, SOPs, QA benchmarks, and other KPIs.

Sending A Proposal

Based on our discussions and the points we have agreed upon, we create a detailed proposal mentioning every aspect of the project and the scope of services or solutions we offer. Our proposal document typically includes the following:

  • An overview of all our service and solution offerings.
  • A description of the scope of the project and the corresponding technical solutions we offer.
  • A detailed breakout of the development team briefing on the roles and responsibilities of each team member.
  • An overall cost estimate along with a breakdown of different cost components.
  • Project timelines along with milestones.
  • A disclosure of corresponding risks if there is any for the project.
  • A list of all business deliverables and their corresponding business value.

Sign a service contract

Finally, we sign a contract and the project kicks off. We also sign a Service Level Agreement (SLA) in case the project needs continuous post-development support for things like managing the help desk or other IT services. Signing an SLA for ongoing support is important to pre-determine the scope and KPIs.

Interviewing the Team Members

We always bring you the most competent resources for every skill set. Despite this, if you want to go deeper into the individual capabilities, skills, and competence level, we can arrange one-to-one in-person and remote interviews with each team member before we kick off the project.

Begin Your Journey with IndianAppDevelopers

IndianAppDevelopers is a leading IT services and outsourcing company with an awesome track record in enterprise software development, mobile app development, digital transformation, web app development, and future-smart technologies. Our consultation focuses on the entire software development lifecycle tailored for your business.

Let's discuss your ideas!

We will help you scale your business with profit generating apps.

Prior to engaging IndianAppDevelopers, TeachKloud was operating a hosted platform for over 300+ schools which required modernisation. Impero were very quick to work with us to get a deep understanding of our business and challenges. We are now live with our new system which is awesome. They are not just an outsource development company, but an extension of our company!

Christopher Adjei-Ampofo

CTO, TeachKloud